Pentlebay | Women's Tops And Dresses | For A Brand New Day
Pentlebay is based in Hertfordshire in the UK. All Pentlebay clothes are designed & stocked in the UK.

Frequently asked questions

Please see some of the common questions we are asked below.

A. We launched the brand in early 2018 and have decided to focus on women's tops and dresses to create a compelling range of high quality clothes at an affordable price. The range is often refreshed with new designs and fabrics so check back regularly!
A. We deliver using Amazon fulfilment, so you can be sure of an efficient and reliable service. The range of delivery options and delivery timescales available to you are presented during checkout including free or expedited delivery.
A. We currently deliver throughout the UK.

A. Of course, we hope you will love your new clothes. But if for any reason you need to return an item, you can do this from your account.

If you have an account, you can access it by clicking 'My account' at the top of the screen to log in.

If you made your purchase as a guest, you will first need to create an account. You can do this by requesting a link to create an account here. Enter the email you used when making your purchase as a guest and a link will be sent to you.

After you have logged in, click 'My orders' and then 'View' on the correct order. At the base of the page there is a button to 'Raise new return'.

Note: you can only raise returns for items that have shipped, so the button will not appear until the order has shipped.